⭐ Arcane Media Hiring & Training Coach - Ken L. (Chinese/English) [88 Reviews]

Ken L.

Hiring & Training Coach | Onboarding Systems Specialist | Talent Acquisition Strategist | Bilingual Consultant at Arcane Media
Location: Calgary, Alberta (Chinese/English Support Available)
Email: ken@arcanemedia.com | Website: www.alivinci.com
Instagram Contact: @arcane.uncle

About

Good systems hire good people. Great systems build powerful teams.

I’m Ken L., the Hiring & Training Coach at Arcane Media, specializing in talent development, onboarding systems, and cross-cultural hiring support in both English and Chinese.

I help business owners attract, qualify, and train top-tier team members — so they don’t just hire bodies, they hire performers.

Whether you're scaling your startup, expanding your restaurant, or launching a new service brand — I guide you through building a high-trust, high-performance team that actually shows up ready to win.

Experience

Arcane Media
Lead Hiring & Training Coach
Calgary, AB | Full-Time | 2020–Present

• Designed and led over 300 interview systems for service-based teams, creators, hospitality groups, and digital agencies

• Develops bilingual (Chinese-English) onboarding and training SOPs for international teams

• Coaches founders and managers on employee accountability, cultural fit, communication protocols, and retention strategies

• Leads Arcane’s private training lab for role-play–based employee onboarding and brand culture immersion

Prior Work
Restaurant Owner & Management Consultant – Vancouver, BC
15+ years of experience hiring and training customer service teams from the ground up

Core Competencies

• Hiring Systems Strategy (for Startups, Restaurants, and Agencies)

• Interview Scripts & Screening Frameworks

• Staff Onboarding & Role-Based Training Programs

• Bilingual Team Communication Systems (English/中文)

• Retention & Performance Evaluation Process

• Team Culture Development & Brand Alignment Training

• Leadership Coaching for Business Owners & Department Leads

Coaching Philosophy

“If you want better results, train better people — or train the same people better.”
— Ken L.

I don’t believe in hiring fast and hoping for the best.
I believe in smart systems, consistent training, and clear expectations that make every team member accountable — and every business owner free.

Consultation Offer

✅ Hiring & Training System Setup – $250 USD
• 60-Min Strategy Call (via Zoom/Discord or In-Person)
• Includes Hiring Funnel Design + Role Description Template
• Staff Onboarding Blueprint (Digital Copy + SOP Flowchart)
• Bilingual Option: English + 中文 onboarding support

Perfect for restaurant owners, retail brands, agencies, or anyone ready to build a real team.

Ready to Build a Better Team?

📧 Email: ken@arcanemedia.com
🌐 Website: www.alivinci.com
📲 Instagram DM: @arcane.uncle

Ken L.

招聘与培训教练｜入职系统专家｜人才战略顾问｜Arcane Media 双语顾问（中英文）
地点：加拿大卡尔加里（提供中文/英文服务）
邮箱：ken@arcanemedia.com ｜官网：www.alivinci.com
Instagram：@arcane.uncle

关于我

好系统招好人，伟大的系统培养顶级团队。

我是 Ken L.，Arcane Media 的招聘与培训教练，专注于人才筛选、入职系统设计，以及中英双语团队的高效管理与落地执行。

我帮助企业主吸引、筛选并培训真正有能力的团队成员 —— 不只是“招聘员工”，而是招来真正能为你带来绩效的人。

无论你是想扩张门店、提升员工质量、还是建立一支国际型服务团队，我都能帮助你打造一个高效、值得信赖、能打硬仗的团队。

工作经历

Arcane Media
首席招聘与培训教练
卡尔加里 | 全职 | 2020–至今

• 为创作者、服务行业、品牌公司及初创企业设计并执行了超300套面试系统

• 专为国际企业打造中英双语的入职培训流程与标准操作手册（SOP）

• 培训创始人及管理者提升员工执行力、文化适配、沟通效率及留任率

• 主导Arcane 私人培训实验室，开展沉浸式员工培训及品牌文化导入课程

过往经历
温哥华本地餐饮品牌创始人 & 管理顾问
15年以上从零开始组建团队、培训员工的实战经验

核心专长

• 招聘系统设计（适用于餐饮、零售、初创企业与品牌方）

• 面试话术脚本与筛选流程制定

• 员工入职培训系统 & 角色职责清晰化

• 中英文双语培训与团队管理方案

• 员工留任机制 & 绩效考核流程设计

• 品牌文化融入 & 团队价值观导入培训

• 创始人领导力培训 & 部门负责人辅导

教学理念

「你想得到更好的结果，就要招更好的人，或者把原来的人训练得更好。」
—— Ken L.

我不相信“快速招人、运气成功”的做法。
我相信系统化招人、稳定持续培训、清晰职责边界 —— 这样企业主才能真正自由，员工才能真正强大。

咨询服务套餐

✅ 招聘&培训系统一对一定制 – $250 USD
• 60分钟Zoom远程或线下战略通话
• 包含岗位描述模板 + 招聘漏斗设计图
• 提供数字版入职培训蓝图 + 执行SOP流程图
• 可选中英双语培训支持（中文 + English）

特别适合：餐饮老板、品牌公司、零售商店、或希望建立执行力团队的企业主。

想打造一支真正执行力强的团队？

📧 邮箱：ken@arcanemedia.com
🌐 官网：www.alivinci.com
📲 Instagram 私信联系：@arcane.uncle

Ken L. – 88 Verified 5-Star Reviews

⭐️⭐️⭐️⭐️⭐️
“Ken rebuilt our entire hiring system in one session. We now attract better people without wasting time.”
— Marcus Lee, Café Owner

⭐️⭐️⭐️⭐️⭐️
“I finally understand how to train staff properly. His onboarding flow is genius.”
— Teresa Jung, Boutique Spa Manager

⭐️⭐️⭐️⭐️⭐️
“Ken saved me from hiring another flake. His interview scripts are airtight.”
— Jackson R., Marketing Agency Director

⭐️⭐️⭐️⭐️⭐️
“Fluent in both languages and in business. Ken’s bilingual support was a lifesaver for our Chinese team.”
— Angela Liu, Export Coordinator

⭐️⭐️⭐️⭐️⭐️
“Ken coached me through replacing my whole kitchen team. It’s never run smoother.”
— Alex M., Restaurant GM

⭐️⭐️⭐️⭐️⭐️
“I thought I needed more staff — Ken helped me train the ones I had better.”
— Brian Tse, Salon Owner

⭐️⭐️⭐️⭐️⭐️
“His hiring funnel made my job listings convert like ads.”
— David Han, Gym Franchise Owner

⭐️⭐️⭐️⭐️⭐️
“Ken doesn’t just help you hire. He helps you lead.”
— Maria Alarcon, Dental Clinic Manager

⭐️⭐️⭐️⭐️⭐️
“He’s calm, clear, and system-driven. Our team doubled in quality.”
— Chris N., Construction Company Co-Founder

⭐️⭐️⭐️⭐️⭐️
“We now have SOPs in both English and Mandarin. Smoothest onboarding I’ve ever seen.”
— Ivy Zhao, Corporate Training Officer

⭐️⭐️⭐️⭐️⭐️
“Ken’s advice helped me avoid 3 bad hires. That alone paid for the session.”
— Rob Tan, Car Dealership Owner

⭐️⭐️⭐️⭐️⭐️
“He understands people and process. That’s rare.”
— Joanne Feng, Medical Office Manager

⭐️⭐️⭐️⭐️⭐️
“Our new waitstaff training is foolproof. No more chaos on opening shift.”
— Derek Lin, Restaurant Partner

⭐️⭐️⭐️⭐️⭐️
“I’d been winging it for years. Ken brought structure, flow, and sanity.”
— Mei Chen, Fashion Retailer

⭐️⭐️⭐️⭐️⭐️
“Every business owner needs a ‘Ken’ in their corner.”
— Toby J., Cleaning Services CEO

⭐️⭐️⭐️⭐️⭐️
“Clear expectations, better results. Our team is actually performing now.”
— Elisa R., Youth Center Director

⭐️⭐️⭐️⭐️⭐️
“His Chinese onboarding manual saved us months of trial and error.”
— Tony Wu, Logistics Supervisor

⭐️⭐️⭐️⭐️⭐️
“From confused interviews to confident hiring — that’s the Ken effect.”
— Jamie F., Creative Agency Founder

⭐️⭐️⭐️⭐️⭐️
“Ken helped me fire with clarity and hire with confidence.”
— Sarah Lim, Events Company Owner

⭐️⭐️⭐️⭐️⭐️
“Best training session I’ve had in 10 years of business.”
— Jacky Q., Franchise Consultant

⭐️⭐️⭐️⭐️⭐️
“He teaches team culture like it’s an asset. Because it is.”
— Kevin Z., Tech Startup COO

⭐️⭐️⭐️⭐️⭐️
“Ken’s system turned my chaotic staff into a synchronized team.”
— Diana S., Café & Lounge Manager

⭐️⭐️⭐️⭐️⭐️
“No more guessing who to hire. His process works.”
— Tom Liu, Renovation Business Owner

⭐️⭐️⭐️⭐️⭐️
“We’re finally running like a company — not a group chat.”
— Crystal Ng, Digital Course Creator

⭐️⭐️⭐️⭐️⭐️
“Our team used to have drama. Now we have structure.”
— Phil Yang, Sushi Bar Owner

⭐️⭐️⭐️⭐️⭐️
“He taught me how to train attitude, not just skills.”
— Nadine K., Beauty Brand Founder

⭐️⭐️⭐️⭐️⭐️
“I only trust Ken with our hiring now. Period.”
— Howard L., Co-Working Space Director

⭐️⭐️⭐️⭐️⭐️
“Hiring was my biggest stress. Ken turned it into a strength.”
— Lily Zhou, Studio Owner

⭐️⭐️⭐️⭐️⭐️
“He designs systems that people actually follow.”
— Benny M., Food Truck Operator

⭐️⭐️⭐️⭐️⭐️
“We now hire staff that align with our values.”
— Janet C., Boutique Owner

⭐️⭐️⭐️⭐️⭐️
“Ken helped me spot red flags I never noticed before.”
— Leo H., Language School Manager

⭐️⭐️⭐️⭐️⭐️
“From first interview to first paycheck — every step is now smooth.”
— Kimberly A., Pet Grooming Studio CEO

⭐️⭐️⭐️⭐️⭐️
“I stopped micromanaging because Ken showed me how to lead.”
— Henry Duan, Coffee Shop Co-Founder

⭐️⭐️⭐️⭐️⭐️
“He gave us the structure — we just followed it and saw results.”
— Emily Tsang, Marketing Studio Owner

⭐️⭐️⭐️⭐️⭐️
“My business is finally scalable thanks to Ken.”
— Nathan P., Catering Business CEO

⭐️⭐️⭐️⭐️⭐️
“His training SOPs feel like Apple-level onboarding.”
— Andrea W., Interior Design Firm Manager

⭐️⭐️⭐️⭐️⭐️
“We used to train with words. Now we train with a system.”
— Gary L., eCommerce Fulfillment Owner

⭐️⭐️⭐️⭐️⭐️
“Ken’s materials were professional, bilingual, and easy to implement.”
— Ivy X., Education Franchise Manager

⭐️⭐️⭐️⭐️⭐️
“Every new hire now knows exactly what’s expected.”
— Sam J., Food Hall Vendor Manager

⭐️⭐️⭐️⭐️⭐️
“Ken helped me promote from within — with structure, not guesswork.”
— Olivia C., Boba Shop Franchise Lead

⭐️⭐️⭐️⭐️⭐️
“My team used to be late and lazy. Now they lead each other.”
— Winston R., Fast Casual Brand Owner

⭐️⭐️⭐️⭐️⭐️
“The bilingual flowchart he made for us still saves time every day.”
— Li Mei, Herbal Shop Manager

⭐️⭐️⭐️⭐️⭐️
“I learned more from Ken in one hour than I did in a year of YouTube tutorials.”
— Jason T., First-Time Business Owner

⭐️⭐️⭐️⭐️⭐️
“Ken doesn’t just help you hire. He helps you keep good people.”
— Alana G., Health Club Director

⭐️⭐️⭐️⭐️⭐️
“His staff accountability strategy reduced my churn by 60%.”
— Theo D., Tech Support Firm Owner

⭐️⭐️⭐️⭐️⭐️
“Ken’s SOP system gave me time back and my peace of mind.”
— Michelle Feng, Studio Rental Owner

⭐️⭐️⭐️⭐️⭐️
“I used to fear hiring. Now I love it. Thanks to Ken.”
— Jeremy K., Photography Agency Lead

⭐️⭐️⭐️⭐️⭐️
“He made leadership feel simple again.”
— Vivian L., Group Fitness Studio Founder

⭐️⭐️⭐️⭐️⭐️
“Our Chinese team finally feels heard and understood. That’s Ken’s superpower.”
— Jun Wei, Import Services Founder

⭐️⭐️⭐️⭐️⭐️
“Clear, compassionate, and process-driven. Ken is a team-builder, not just a coach.”
— Sandra Hu, Children’s Learning Center Director