Expert Customer Review Strategy - Devon L. [28 Reviews]

Devon L.

Reputation Builder | Customer Review Strategist | Trust Signal Architect | Lead Client Loyalty Director at Arcane Media

Location: Denver, CO (U.S. Based, Global Strategy)
Email: devon@arcanemedia.com | Website: www.alivinci.com
Instagram Contact: @arcane.uncle

About

People don’t buy from you.
They buy from what others say about you.

I’m Devon L., and I lead the Customer Review Strategy Division at Arcane Media. I build systems that get your happy clients talking — on Google, Yelp, Facebook, and everywhere your next buyer is lurking.

Most businesses leave reviews to chance. Big mistake. Reviews are the new currency of credibility — and I help you collect them like compound interest.

Using automation, psychology, timing, and smart review prompts, I turn silent customers into raving advocates. Whether you’re trying to dominate Google Maps, build a five-star profile, or just finally get credit for your good work — I’ll design a review engine that runs while you sleep.

Experience

Arcane Media
Lead Review Strategist & Trust Systems Consultant
Denver, CO | Full-Time | 2018–Present

• Helped over 700 businesses implement 5-star review generation frameworks across Google, Yelp, TripAdvisor, Facebook, and niche platforms.

• Creator of the Trigger-to-Testimonial™ System — a flow that identifies your happiest customers and prompts reviews at the perfect time using automated tools.

• Specializes in review landing pages, QR code integrations, SMS/email automation, and staff scripting for in-person requests.

• Consults with service providers, restaurants, salons, realtors, and medical practices on improving review volume, quality, and credibility.

Prior Work:
Reputation Consultant for Franchise Chains and Hospitality Groups (2015–2018)

Education

University of Colorado Boulder
Bachelor of Science – Business Communication & Digital Strategy
Colorado, USA

• Capstone: Reputation as Revenue – How Online Reviews Impact Sales in Local Markets

• Certified in Google Business Optimization & Local Review Psychology

Core Competencies

• 5-Star Google Review Campaigns

• Automated Email & SMS Review Requests

• Review Landing Page Design

• QR Code Review Tools for On-Site Collection

• Staff Scripting for In-Person Requests

• Negative Review Management & Strategy

• Yelp + Niche Platform Setup

• Review Flow Integration with CRM Tools

Philosophy

“You don’t need a marketing budget if your reviews sell for you.”
— Devon L.

I don’t just get you stars.
I build digital trust that sells people before they even contact you.

What Clients Say

“We went from 9 reviews to 122 in 2 months. All five stars. Devon gave us the system — and it changed our Google ranking overnight.”
— Ellie Navarro, Clinic Director, Nova Wellness

“Every time a happy client says ‘thank you,’ we hand them a phone. Devon’s strategy is simple and brilliant.”
— Jordan West, Co-Founder, InkHouse Creative Studio

Review Strategy Packages

Starter Review Boost – $500 USD
• Custom Review Link + QR Page
• Staff Script PDF for In-Person Requests
• Email + SMS Template
• Google Business Optimization Check

Automated Review Engine – $1,250 USD
• CRM Integration for Review Prompts
• Automated Flows (SMS or Email)
• 2 Landing Pages (Google + Yelp Focus)
• Review Growth Tracker Sheet
• Negative Review Filter Strategy

Reputation Domination – $2,500 USD
• Full Reputation Audit + Cleanup
• Multi-Platform Strategy (Google, Yelp, Facebook)
• QR Code Menu/Poster Design
• Staff Training Video or Live Session
• Ongoing 3-Month Monitoring + Growth Management

Contact

The most powerful marketing is what your customers say —
let’s make sure they say it where the world can see it.

Email: devon@arcanemedia.com
Website: www.alivinci.com
Instagram DM: @arcane.uncle

⭐️⭐️⭐️⭐️⭐️
"We went from 9 to 122 Google reviews in two months. Devon’s system works — period."
— Ellie Navarro, Clinic Director, Nova Wellness

⭐️⭐️⭐️⭐️⭐️
"Devon gave us the tools, timing, and templates. Our reviews are now selling our brand daily."
— Jordan West, Co-Founder, InkHouse Creative Studio

⭐️⭐️⭐️⭐️⭐️
"I stopped begging for reviews. Now they come in automatically, thanks to Devon’s automation flow."
— Krista M., Realtor, Denver Luxury Group

⭐️⭐️⭐️⭐️⭐️
"Our café jumped to the top 3 in our area just from Devon’s Google Maps strategy."
— Sam Y., Owner, Brewbar & Bean

⭐️⭐️⭐️⭐️⭐️
"We used to get compliments and no reviews. Now every happy customer leaves one."
— Riley J., Med Spa Manager

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"The QR code menu Devon made gets scanned daily. Easiest 5 stars I’ve ever earned."
— Paul K., BBQ Restaurant Owner

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"He helped us remove an old fake review and replaced it with dozens of legit ones."
— Monica P., Salon Director

⭐️⭐️⭐️⭐️⭐️
"We now train our front desk with Devon’s script — and it works like magic."
— Aaron V., Chiropractic Clinic Lead

⭐️⭐️⭐️⭐️⭐️
"We got 50+ reviews in under 30 days using Devon’s Trigger-to-Testimonial™ method."
— Jess T., Fitness Studio Owner

⭐️⭐️⭐️⭐️⭐️
"Devon’s review flow makes us look like a national franchise — and we’re just a team of four."
— Leo C., Landscaping Services Owner

⭐️⭐️⭐️⭐️⭐️
"He turned our thank-you messages into review engines. Our whole team is on board."
— Kayla S., Client Success Manager

⭐️⭐️⭐️⭐️⭐️
"We print Devon’s QR code on every invoice — and our Google reviews doubled in a month."
— Tyson B., HVAC Business Owner

⭐️⭐️⭐️⭐️⭐️
"Devon showed us where we were losing credibility. He gave us back our voice online."
— Claudia N., Private Tutor & Consultant

⭐️⭐️⭐️⭐️⭐️
"I thought reviews were random. Devon showed us how to control the flow — and it changed everything."
— Frank D., Auto Detailing Specialist

⭐️⭐️⭐️⭐️⭐️
"One bad Yelp review used to derail us. Now we have over 90 five-star reviews buffering everything."
— Janelle T., Vegan Café Co-Owner

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"He built a landing page that gets used more than our home page. That’s how effective it is."
— Gerry M., Life Coach & Workshop Host

⭐️⭐️⭐️⭐️⭐️
"Even our shyest staff ask for reviews now — Devon’s scripting is that good."
— Sophie L., Boutique Facialist

⭐️⭐️⭐️⭐️⭐️
"We thought only bad clients left reviews. Now our best clients finally speak up."
— Brent O., eCommerce Consultant

⭐️⭐️⭐️⭐️⭐️
"Devon cleaned up our Google presence, launched our review engine, and gave us a system we actually use."
— Travis E., Real Estate Investor

⭐️⭐️⭐️⭐️⭐️
"We hand every guest a QR card when they leave. Review volume shot up immediately."
— Nadia V., Hotel Concierge Lead

⭐️⭐️⭐️⭐️⭐️
"Our reviews used to trickle in. Now it’s a stream — and we don’t even have to remind people anymore."
— DeShawn R., Mobile Barber & Grooming Pro

⭐️⭐️⭐️⭐️⭐️
"I had the happy clients — I just didn’t know how to ask. Devon fixed that forever."
— Melinda Q., Business Mentor

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"His email and text templates pull reviews like clockwork. No chasing needed."
— Isaac J., Solar Sales Consultant

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"We used Devon’s strategy to generate over 200 reviews across 3 locations in one quarter."
— Alex N., Dental Group Administrator

⭐️⭐️⭐️⭐️⭐️
"Clients now see 5-star proof before they even call us. That’s trust Devon helped us earn."
— Tina G., Copywriting Coach

⭐️⭐️⭐️⭐️⭐️
"He didn’t just get us reviews. He helped us build a digital reputation that closes leads for us."
— Victor B., Roofing & Renovation Services

⭐️⭐️⭐️⭐️⭐️
"I stopped spending money on ads. My reviews now sell better than my marketing ever did."
— Becca S., Lash Extension Trainer

⭐️⭐️⭐️⭐️⭐️
"Devon made our reputation system so seamless, it runs even when we’re off the clock."
— Daniel T., Local Event Photographer